Скачать книгу - Fixing Feedback



Feedback is broken – here's how to fix it to create a highly engaged workplace with high performing leaders and employees Fixing Feedback is not just another management book – it's a smart, refreshing, practical guide to feedback in the workplace. Everyone already knows how important feedback is, and we all know we should be giving it and receiving it regularly – yet we still do it poorly or avoid it entirely. This book shows you how to do it right. You'll learn what exactly constitutes useful feedback, how to deliver it effectively, how to receive it gracefully and how to use it to strengthen yourself, your team and your business. You'll learn critical communication skills that you can put into practice today, and get on track to building a «feedback culture» that results in highly engaged, highly productive employees. The way you communicate dictates how you build relationships and make decisions. It's the difference between being remarkable and being a d!ck. Poor communication is a major force driving feedback into the ground, and it can be extremely costly for the company as a whole. This book shows you how to turn the ship around by making feedback a meaningful – and welcome – part of your everyday workflow and overall company culture. Understand «remarkable feedback», and how it changes people and workplaces Self-assess your communication style and gauge the impact it has on others Deliver meaningful feedback using a set of pragmatic tools and techniques Confront the personal issues that prevent you from effectively receiving feedback Learn what organisations need to drive to create a 'feedback culture' When organisations fail to grasp the importance of investing in their people effectively, employees disengage. Building a meaningful feedback culture, on the other hand, makes your organisation a place where people want to work, want to achieve and want to be the best. It's all about effective communication. Fixing Feedback provides no-nonsense guidance toward equipping your people to succeed.


Александр Яковис израильский программист, создатель сервиса Quick-Feedback Александр Яковис израильский программист, создатель сервиса Quick-Feedback

Автор: Алексей Ларин

Год издания: 

Александр Яковис выстраивая успешную карьеру программиста в крупной израильской компании, тем не менее, всегда мечтал создать свой бизнес. Оригинальная идея и умение программировать стали основой возникновения нового сервиса. Удастся ли Александру найти партнера, который позволит организовать продвижение на рынок? В ПРОГРАММЕ: – Может ли программист быть успешным бизнесменом? – Неужели в сервисе отзывов можно совершить революцию? – Как зарабатывать на отзывах? – Отдавать ли сервис на бесплатное тестирование или сразу выводить на рынок, как платный продукт? – Как программисту найти партнера предпринимателя?


The Real Estate Rehab Investing Bible. A Proven-Profit System for Finding, Funding, Fixing, and Flipping Houses...Without Lifting a Paintbrush The Real Estate Rehab Investing Bible. A Proven-Profit System for Finding, Funding, Fixing, and Flipping Houses...Without Lifting a Paintbrush

Автор: Paul Esajian

Год издания: 

THE HOUSE-FLIPPING HOW-TO THAT TURNS EVERYDAY PEOPLE INTO ENTREPRENEURS Everyone likes the idea of turning the ugliest house on the block to the best house on the block and making a profit. Until now a system has not been shared on how to successfully complete this task on time and budget without getting your hands dirty. This book not only cracks the code but shares the proven path and system to have a systems based rehab business that makes consistent profits for ordinary everyday people. The Real Estate Rehab Investing Bible reveals the lucrative seven-stage system that allows author Paul Esajian, and his students all across North America, to manage multiple rehab projects at once, while staying on time and under budget to build and grow their wealth. No experience? No problem. You'll learn strategies to find the right properties, negotiate the right offer, identify the right licensed and insured contractor for the job, and get the property sold to a happy homeowner for a profit. No capital? No problem. You'll learn how you can use other people’s money to fund your deals and the IRS guidelines that help you keep more of the money you make. By learning and leveraging the principals of rehabbing and real estate, you'll start thinking like a business owner rather than a consumer. Breaking into residential real estate provides an amazing opportunity for those with little, or no experience, and using other people's money. This book gives you the information, education, and systems every investor needs to start flipping and rehabbing houses without doing the work yourself, and withoutlosing your shirt to contractors and bad investing decisions. Find Deals:where and how to find deals, analyzing deals, and estimating repairs in minutes to acquire a rehab Fund Deals:where and how to borrow money, creative financing, and the finance request template to present to asset based lenders and private lenders to fund your deal Fix Deals:how to run a rehab with a proven system without lifting a hammer, identify A+ licensed and insured contractors at wholesale pricing, and what to focus on to maximize your profit Flip Deals:how to properly price, stage, and add the sizzle features to get properties sold within weeks of listing the property by properly analyzing comparables and staging the rehab properly The proven techniques Paul shares work in any location, in any market. If you're ready to get in the game, The Real Estate Rehab Investing Bible teaches you how to play.


The Lean Product Playbook. How to Innovate with Minimum Viable Products and Rapid Customer Feedback The Lean Product Playbook. How to Innovate with Minimum Viable Products and Rapid Customer Feedback

Автор: Dan Olsen

Год издания: 

The missing manual on how to apply Lean Startup to build products that customers love The Lean Product Playbook is a practical guide to building products that customers love. Whether you work at a startup or a large, established company, we all know that building great products is hard. Most new products fail. This book helps improve your chances of building successful products through clear, step-by-step guidance and advice. The Lean Startup movement has contributed new and valuable ideas about product development and has generated lots of excitement. However, many companies have yet to successfully adopt Lean thinking. Despite their enthusiasm and familiarity with the high-level concepts, many teams run into challenges trying to adopt Lean because they feel like they lack specific guidance on what exactly they should be doing. If you are interested in Lean Startup principles and want to apply them to develop winning products, this book is for you. This book describes the Lean Product Process: a repeatable, easy-to-follow methodology for iterating your way to product-market fit. It walks you through how to: Determine your target customers Identify underserved customer needs Create a winning product strategy Decide on your Minimum Viable Product (MVP) Design your MVP prototype Test your MVP with customers Iterate rapidly to achieve product-market fit This book was written by entrepreneur and Lean product expert Dan Olsen whose experience spans product management, UX design, coding, analytics, and marketing across a variety of products. As a hands-on consultant, he refined and applied the advice in this book as he helped many companies improve their product process and build great products. His clients include Facebook, Box, Hightail, Epocrates, and Medallia. Entrepreneurs, executives, product managers, designers, developers, marketers, analysts and anyone who is passionate about building great products will find The Lean Product Playbook an indispensable, hands-on resource.


Pay Attention!. How to Listen, Respond, and Profit from Customer Feedback Pay Attention!. How to Listen, Respond, and Profit from Customer Feedback

Автор: Ann Thomas

Год издания: 

Make customer feedback work for your business. Customers are speaking loud and clear through a miriad of mediums. Evidence shows that customers will no longer stand for the hurried and complacent service that has become the norm. They are looking for a positive, memorable experience. Organizations that provide that level of service will earn their loyalty. Customers base their decisions on nothing more than a positive or negative review of your product and/or service. Pay Attention! paves the way. Your company wins when you: Understand Customer Expectations Embrace and implement The RATER Factors Define who you are and what you offer Become E.T.D.B.W. (Easy To Do Business With) Connect with your audience in all mediums React appropriately and respond immediately to customer feedback Recover sincerely when things go wrong All you need is to Pay Attention!


Upgrading and Fixing PCs For Dummies Upgrading and Fixing PCs For Dummies

Автор: Andy Rathbone

Год издания: 

Covers upgrades for gaming, digital video, and entertainment! Transform your PC into a glitch-free, turbocharged, multimedia machine Want to add punch to your PC? This handy reference helps add power to your old computer. Easy steps show you how to add memory, update your virus protection, get your PC ready for Windows Vista or rev it up as a cool entertainment center capable of recording TV shows or hearing DVDs in surround sound. Move files from an old PC to a new one Upgrade to Windows Vista Get rid of computer viruses Configure a wireless network Add a TV tuner and DVD burner