Найти книгу: "Indispensable. How To Become The Company That Your Customers Can't Live Without"

A five-step strategy for turning a commodity into a necessity When products and services become interchangeable, price becomes the ultimate determinant for consumers. Indispensable shows businesses how to break out of that cycle by using The Five Drivers-a strategy that takes companies to the next level of performance. Renowned business consultant Joe Calloway looks at how real companies have made their product or service «mission critical,» and satisfied customers in the process. Indispensable goes straight to the heart of the issue and reveals how successful companies-of any size, in virtually any manufacturing, selling, or service endeavor-achieve market leadership through The Five Drivers of fierce customer loyalty. Indispensable shows readers how to: * Create and sustain momentum: overcome organizational inertia and keep moving forward * Develop habitual dependability: make consistency of performance a defining characteristic * Connect continuously * See the Big Picture Outcome: create compelling customer experiences * Engage, Enchant, Enthrall: make magic in the marketplace With interviews, detailed case studies, and dozens of real-world, effective customer service ideas and initiatives, Indispensable is just what today's forward-thinking businesses need.

Content

Construction of workshop for painting

Frame molding

Frame primer

Tin works: molding and coating parts, manufactured to order

The sad truth about the details of the primer

Products for painting and their use

Bike frame paint

Painting of equipment

Match colors and creation of custom colors

How to apply the base coat to the effect of granite

Application of airbrushing on the painted surface

The last step: applying a transparent layer of paint

Elimination of defects

Content

Introduction

To paint or not to paint?

Remove paint or not?

Body work

Equipment for painting at home

Modern products for painting

Preparing, grinding and protection of non-staining body panels

The miracle in one day

"Strip-painted"

Full range of works

Do not stop there

Primary and secondary grinding

This spirited account of the exploits of a crew of Saxon archers during the Hundred Years War features cameo appearances by historical figures such as Edward III and the Black Prince. Flavorful and realistic in its depictions of medieval life, the novel combines the excitement of a rugged adventure with the romance of chivalry.

Аудиокурс делового английского языка – ваш учитель и гид по вопросам международных бизнес контактов. Вы не только получите представление об английском языке делового этикета. Вас ожидают актуальные бизнес ситуации, увлекательное путешествие в реальный мир современного бизнеса. Курс составлен с учетом специфики речевого поведения англичан и американцев, не требует одновременного использования словаря: все ситуации и диалоги воспроизводятся с переводом на русский язык. Курс делового английского языка представлен 4-мя уроками, каждый из которых состоит из ряда тем, объединенных в единую сюжетную линию. Предназначен для самостоятельного изучения языка современного делового этикета и рассчитан на широкий круг лиц.